Shipping policy

#### Geographic coverage

- **Peninsular Spain and Islands:** SINED.ONLINE offers deliveries to all regions of Spain.

- **Europe:* * Our service extends to many countries across the European continent, making shopping easier for our international customers.

#### Shipping Methods

- **Standard Shipping:** Orders are processed to ship within 24-48 hours after purchase confirmation. Estimated delivery time is 2-3 business days for most locations in Spain and 3-5 business days for Europe, depending on the specific location and the efficiency of the local courier service.

- * *Free delivery:** We offer free delivery for orders over €500. This offer is valid for all addresses in Spain and Europe. For orders under €500, a standard shipping rate will apply and will be calculated at checkout, based on the shipping address and order size.

#### Shipments to the Canary and Balearic Islands

- Shipments to the Canary and Balearic Islands may be subject to slightly longer transit times, due to their geographical location. We assure our customers that we are doing everything possible to ensure fast and safe delivery to these areas.

#### Shipping Process

- **Confirmation and Tracking:** Once your order is placed, you will receive a confirmation email with the details of your purchase and a tracking number once the order is placed. shipped. You can use this number to track the status of your shipment in real time.

- **Secure Packaging:** All products are carefully packaged to ensure they arrive in perfect condition. If you receive a damaged package, please contact our customer service immediately to resolve the situation.

#### Special conditions

- **Holidays and Non-Business Days:** Orders placed during holidays or non-business days will be processed the next business day. Delivery times may vary during these periods.

- **Force majeure:** SINED.ONLINE is not responsible for delivery delays caused by circumstances beyond our control, such as adverse weather conditions, strikes or transport interruptions.

This shipping policy is designed to clearly inform our customers about how we handle shipping and what they can expect when placing an order on SINED.ONLINE. For any questions or additional information, do not hesitate to contact our customer service.